Privacy Policy

Data Controller

This Privacy Policy is issued by Spark Games Ltd, a company registered in England and Wales (“we”, “us”, “our”). We are the data controller responsible for your personal information processed in connection with this service. For any privacy-related enquiries, please contact us using the details at the bottom of this page.

Information We Collect

We collect information you provide directly to us when you:

  • Create an account or subscription
  • Make a purchase or payment
  • Contact our support team

This may include your name, email address, payment information, and usage data.

How We Use Your Information

  • Process your payments and subscriptions
  • Send you receipts and important service updates
  • Provide customer support
  • Improve our services
  • Prevent fraud and ensure security

Payment Processing

We use Stripe for payment processing. Your payment information is processed securely by Stripe and we do not store full credit card details on our servers. Please refer to Stripe's Privacy Policy for more information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Data Retention

We retain your information for as long as your account is active or as needed to provide you services. You may request deletion of your data by contacting us.

Third-Party Services

We use the following third-party services:

  • Stripe: Payment processing
  • Bottled Email: Transactional emails (receipts, notifications)
  • Neon: Database hosting

Your Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have the right to:

  • Access your personal information (Subject Access Request)
  • Correct inaccurate or incomplete data
  • Request erasure of your data (“right to be forgotten”)
  • Restrict or object to processing of your data
  • Receive your data in a portable format
  • Opt-out of direct marketing communications at any time

To exercise any of these rights, please contact us at hello@sparkstripe.com . We will respond within one month as required by UK GDPR. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

Cookies

We use essential cookies to maintain your session and authentication. We do not use tracking or advertising cookies.

Governing Law

This Privacy Policy is governed by the laws of England and Wales. Any disputes arising in connection with this policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: hello@sparkstripe.com

Last Updated: March 9, 2026